Refund policy
At YT Marine, we strive to provide our customers with the highest quality marine
products and excellent customer service. We understand that sometimes returns
are necessary, and we are committed to making the return process as convenient
and straightforward as possible. Please review our return policy below for details on
how to initiate a return and the conditions that apply:
Return Eligibility
• To be eligible for a return, the item must be in its original condition, unused,
and in the original packaging.
• Returns must be initiated within 30 days of the date of purchase.
• Custom-made or personalized items may not be eligible for return unless
they are defective or damaged.
• Returns of items that are not in their original condition may be subject to a
restocking fee.
Initiate a Return
To initiate a return, please follow these steps:
• Email ytmarineproducts@gmail.com with the name used to place the order,
the order date, and the reason for the return.
• Call 715-571-1408 and have the name used to place the order, the order
date, and the reason for the return.
Return Shipping
• Customers are responsible for the cost of return shipping unless the return is
due to an error on our part or a defective product.
• We recommend using a trackable and insured shipping method to ensure the
safe return of the item.
Refunds
• Once we receive and inspect your returned item, we will process your refund
within 5-7 business days.
• Refunds will be issued to the original payment method used for the purchase.
• Please note that it may take additional time for your financial institution to
process the refund.
Exchanges
• If you wish to exchange an item, please follow the return process as outlined
above.
• Exchanges are subject to availability.
products and excellent customer service. We understand that sometimes returns
are necessary, and we are committed to making the return process as convenient
and straightforward as possible. Please review our return policy below for details on
how to initiate a return and the conditions that apply:
Return Eligibility
• To be eligible for a return, the item must be in its original condition, unused,
and in the original packaging.
• Returns must be initiated within 30 days of the date of purchase.
• Custom-made or personalized items may not be eligible for return unless
they are defective or damaged.
• Returns of items that are not in their original condition may be subject to a
restocking fee.
Initiate a Return
To initiate a return, please follow these steps:
• Email ytmarineproducts@gmail.com with the name used to place the order,
the order date, and the reason for the return.
• Call 715-571-1408 and have the name used to place the order, the order
date, and the reason for the return.
Return Shipping
• Customers are responsible for the cost of return shipping unless the return is
due to an error on our part or a defective product.
• We recommend using a trackable and insured shipping method to ensure the
safe return of the item.
Refunds
• Once we receive and inspect your returned item, we will process your refund
within 5-7 business days.
• Refunds will be issued to the original payment method used for the purchase.
• Please note that it may take additional time for your financial institution to
process the refund.
Exchanges
• If you wish to exchange an item, please follow the return process as outlined
above.
• Exchanges are subject to availability.
Damaged or Defective Items
• If you receive a damaged or defective item, please contact our customer
service team immediately.
• We will arrange for a replacement or refund and cover any return shipping
costs in such cases.
Restocking Fee
• A restocking fee may apply to items returned in a condition that is not in their
original packaging or shows signs of use. The amount of the restocking fee will
depend on the extent of the item's condition.
Contact Us
If you have any questions or need assistance with your return, please contact our
customer service team:
Email: ytmarineproducts@gmai.com Phone: 715-571-1408
YT Marine reserves the right to modify this return policy at any time. Please check
service team immediately.
• We will arrange for a replacement or refund and cover any return shipping
costs in such cases.
Restocking Fee
• A restocking fee may apply to items returned in a condition that is not in their
original packaging or shows signs of use. The amount of the restocking fee will
depend on the extent of the item's condition.
Contact Us
If you have any questions or need assistance with your return, please contact our
customer service team:
Email: ytmarineproducts@gmai.com Phone: 715-571-1408
YT Marine reserves the right to modify this return policy at any time. Please check